Line of Business

Building an Intelligent Enterprise paradigm

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MSITEK is helping its clients to Improve their Customer Experience Management with SAP C/4HANA and to help their business innovate, integrate, and be agile.

The customer experience suite SAP C/4HANA brings together customer data, experiential and operational data, and the power of intelligent technologies across sales, marketing, commerce, and service to deliver engaging and trusted experiences in the moments that matter most to your customers. Grow your business by delivering exceptional customer experiences using given services:

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SAP Customer Data Cloud

Turn potential customers into loyal customers.

  • Create seamless customer experiences and onboarding

  • Eliminate data silos for better contextual marketing

  • Provide the data privacy and trust customers demand

  • Offer customers transparency and control, while addressing GDPR compliance

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SAP Marketing Cloud

Finding the right balance of strategy and technology, create meaningful customer experiences with SAP

  • Personalise customer experiences across your business

  • Optimise marketing to drive revenue

  • Build customer trust to develop ongoing relationships

  • Drive demand and growth for B2B marketers

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SAP Commerce Cloud

Engage with your B2B customers with seamless user experience and achieve measurable outcomes to achieve strategic goals

  • Benefit from using a single commerce solution

  • Support all go-to-market models

  • Realise a fast ROI with prebuilt integrations

  • Exceed expectations with built-in flexibility

  • Leverage industry-specific capabilities

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SAP Sales Cloud

Leverage SAP technology to boost sales and enhance customer experiences

  • Save time and guesswork to accelerate sales

  • Guide sales reps through quotes and contracts fast

  • Model and manage sales territories and incentives

  • Embrace the future of selling

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SAP Service Cloud

Always on top of things, your service team delivers peak performance. Measurably increase customer satisfaction and loyalty by providing seamless customized service

  • Create a unified service experience

  • Develop an elite team of skilled experts

  • Deliver the next generation of self-service

  • Capture and understand customer feedback

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MSITEK offers specialized Supply Chain Management Solutions catering to all Industry Verticals. No matter the size of your business, our supply chain management (SCM) solutions can help you build resiliency and flexibility into your supply network for responsive planning, improved collaboration, and seamless execution.

MSITEK solutions for Supply Chain Management:

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Integrated Sales and Operations Planning – S&OP

  • Product/Portfolio Review

  • Demand Review

  • Supply Review

  • Reconciliation Review

  • Management Business Review

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Manufacturing and Supply Planning

  • Forecasting and demand management

  • Inventory optimization

  • Sales and operations planning

  • Response and supply planning

  • Transportation and Warehouse Management

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Mobile Solutions for the Supply Chain

  • Real-time collaboration

  • Dashboards for status monitoring

  • Rapid onboarding functionality

  • Robust compliance features

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Cloud Solutions for Supply Chain

  • SAP Ariba

  • B-to-B-Network

  • Strategic Sourcing

  • Contract Lifecycle Management

  • Supplier Management

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Integrated Business Planning

  • Integrated sales and operations, forecasting and demand, response and supply, and inventory planning

  • Connection with SAP Supply Chain Control Tower for intelligent visibility across the supply chain

  • Supply chain analytics, what-if simulation and alerts, and statistical modeling

  • Social collaboration component

  • Advanced algorithms and machine learning

  • Interoperability with business networks to include trading partners

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Human Capital Management is transforming to Human Experience Management. The SAP Successfactors cloud solution is now an integrated and collaborative tool that is capable of measuring employee experiences at every stage of employee life cycle fostering a culture of Employee Engagement.

Engage your workforce through a complete stack of Successfactors HXM solutions
Download our SuccessFactors Brochure

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Core HR and Payroll

  • People and transactions

  • Organizational management

  • Time and attendance tracking

  • Global Benefits Management

  • Employee Central Payroll

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Talent Management

  • Recruiting

  • Onboarding

  • Performance Management

  • Compensation Management

  • Learning and Development

  • Succession and Development

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People Analytics

  • Workforce Analytics

  • Workforce Planning

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MSITEK is helping its clients to Improve their Customer Experience Management with SAP C/4HANA and to help their business innovate, integrate, and be agile.

Experience a single solution that enables business intelligence and collaborative enterprise planning, powered by predictive analytics and machine-learning technology. Discover, analyze, plan, predict, and collaborate in one integrated experience featuring SAP Analytics Cloud.
The ability to access all of your data and embed analytics directly into your business processes allows you to turn instant insight into quick action. SAP’s Analytics Cloud is designed precisely for end-to-end decision making for your business. With one tool, you can discover, analyze, plan, predict, and collaborate in one integrated experience designed expressly for the cloud.
We are here to help you digitally transform your business with SAP Analytics Cloud.
Learn how to deliver the Intelligent Enterprise to your organization with SAP Analytics Cloud and SAP BW/4HANA. A full 360-degree view across the business allows you to make fast, confident decisions with an end-to-end data management and analytics solution